Frequently asked questions

We don't build a website and disappear. We build or take over your site, then keep it maintained under your plan: Care covers hosting, security, software updates, content edits, and a monthly improvement with a plain-language report; Growth adds quarterly content updates and SEO improvements. Content edits to existing pages are included: one active request at a time, with a 2 business day turnaround. Apps, advertising, migrations and repairs, and new features are scoped and quoted separately. Real people in Germantown, Maryland answer when you call.

Pricing is simple: Care is $250/month — hosting, security, updates, and monthly upkeep, so you stop thinking about your site. Growth is $350/month — Care plus quarterly content updates and SEO improvements. A new website build starts at $2,000 — or $0 upfront on an eligible 24-month plan, with the build fee reduced in four scheduled credits. Custom work — stores, apps, something particular — is scoped and priced in writing; call us at (301) 910-9113. No surprise invoices, and you own your domain and content.

Yes. We are MDOT MBE certified, Montgomery County LSBRP, and SAM.gov registered. We design to WCAG 2.2 AA and test the pages in scope with keyboard, screen-reader, and automated checks; a formal Section 508 or ADA conformance statement requires an audit of the agreed scope. Healthcare and dental clinics are where we have our deepest experience, including bilingual Korean/English support.

Yes. We're based in Germantown, Maryland, serving the DMV (DC, Maryland, Virginia) since 2014. Call (301) 910-9113 and a real person answers — not a ticket queue. To start, call, email, use the contact form, or request a free website audit with your site address.

We can make that more likely, not certain. AI visibility work improves the accuracy and discoverability of your business information — your business facts, crawlability, content, and structured data — so tools like ChatGPT, Gemini, Perplexity, and Google's AI have correct facts to work from. Search rankings, AI mentions, and lead volume are not guaranteed. Monitoring and reporting are provided at the frequency agreed in your proposal.

Yes. Your domain and content are always yours — there is no lock-in. We manage everything for you, but you can take your site with you at any time. Ownership plus the freedom to leave is how we earn your business every month.

Yes. Most of our work is rebuilding sites that have aged out — slow, hard to update, or invisible to AI search. We audit your current site for free, then redesign it to be fast, designed to WCAG 2.2 AA, and built to convert. Before any change we confirm platform, domain, hosting and email access and who owns each account, and we plan backups, redirects, and domain and email dependencies. Migration work and third-party charges are scoped separately, and the free audit does not require passwords or a domain transfer. After launch, we manage it every month, and you keep your domain and content throughout.

A focused marketing site typically launches in 2 to 4 weeks; larger sites, web apps, or custom software take longer. Every project starts with a free website audit and a fixed scope, so you know the timeline and price before we begin. Timelines assume content, images, and approvals arrive on schedule and that the account access we need is ready.

AEO is the work of making your business information accurate, consistent, and easy for AI answer tools — ChatGPT, Google's AI features, Gemini, and Perplexity — to read and cite. It builds on SEO rather than replacing it: the same crawlable pages, clear facts, and structured data help both. We structure your content, facts, and schema; no one can guarantee that an AI tool will name your business, and monitoring and reporting run at the frequency agreed in your proposal.

Month-to-month plans — cancel with 30 days' written notice. The $0 upfront build option pairs a 24-month service plan with a build-credit schedule: your build fee is reduced in four scheduled credits, and if service ends before it is fully credited, only the remaining uncredited build cost is due — not the remaining months of service. No surprise invoices, and your domain and content go with you exactly as they were.

Yes. Real people answer in both English and Korean — on the phone, by email, and throughout your project. Call (301) 910-9113. 한국어로 편하게 연락하세요.

We are based in Germantown, Maryland, and serve businesses across the DMV — Montgomery County, the rest of Maryland, Virginia, and Washington, DC. We work both on-site locally and remotely, with bilingual Korean and English support.