Straight answers
Frequently asked questions.
Everything about managed digital operations — pricing, ownership, timelines, AEO, and what it's like to work with a real Maryland team.
Clarksburg HQ & Germantown Office, MD
MDOT MBE Certified
Montgomery County LSBRP
SAM.gov Registered
5.0 Google · Since 2014
What does a 'managed digital operations partner' actually do?
We don't build a website and disappear. We build it, then manage your whole digital operation every month — website, apps, SEO, AI visibility, leads, security, and support — with real people in Germantown, Maryland you can call directly.
How much does a managed website plan cost?
Website care plans start at $99/month (Essential), with Standard at $199/mo, Growth at $349/mo, and Managed from $799/mo for multi-location or hands-on growth. We also offer done-for-you social media management from $500/mo. Every plan includes hosting, security, updates, and the client portal. See our Plans page for full details.
Do you work with government contractors and healthcare clinics?
Yes. We are MDOT MBE certified, Montgomery County LSBRP, and SAM.gov registered, and we build Section 508 / ADA-compliant sites. Healthcare and dental clinics are our flagship vertical, including bilingual Korean/English support.
Are you really local, and can I talk to a real person?
Yes. We're based in Germantown, Maryland with an HQ in Clarksburg, serving the DMV (DC, Maryland, Virginia) since 2014. Call (301) 910-9113 and a real person answers — not a ticket queue.
Will my business show up in AI answers like ChatGPT and Google's AI?
That's a core part of what we manage. Every month we check whether AI engines like ChatGPT, Gemini, Perplexity, and Google's AI recommend you for the questions your customers actually ask — and we improve your content and structured data when they don't. You get it all as a plain-English AI Visibility Report.
Do I own my website and domain?
Yes. Your domain and content are always yours — there is no lock-in. We manage everything for you, but you can take your site with you at any time. Ownership plus the freedom to leave is how we earn your business every month.
Can you redesign or rebuild my existing website?
Yes. Most of our work is rebuilding sites that have aged out — slow, hard to update, or invisible to AI search. We audit your current site for free, then redesign it to be fast, accessible (WCAG 2.2), and built to convert. After launch, we manage it every month, and you keep your domain and content throughout.
How long does a new website take to launch?
A focused marketing site typically launches in 2 to 4 weeks; larger sites, web apps, or custom software take longer. Every project starts with a free digital audit and a fixed scope, so you know the timeline and price before we begin.
What is AEO, or Answer Engine Optimization?
AEO is making sure AI answer engines — ChatGPT, Google's AI Overviews, Gemini, and Perplexity — recommend your business when customers ask them for a provider. It is the successor to SEO: instead of ranking ten blue links, the AI returns one answer. We structure your content, facts, and schema so you are the answer that gets named, and we prove it with a monthly AI Visibility Report.
What areas do you serve?
We are based in Clarksburg and Germantown, Maryland and serve businesses across the DMV — Montgomery County, the rest of Maryland, Virginia, and Washington, DC. We work both on-site locally and remotely, with bilingual Korean and English support.
Still have a question? Call (301) 910-9113 — a real person answers.